Northpole, the magical city where Santa and his elves live and work is in trouble. Families around the globe have gotten too busy to enjoy the season together, and Northpole depends on their holiday happiness to keep running. With a little help from the Northpole, Santa, Clementine, and other undercover elfs, people are about to rediscover the love and magic of Christmas. Northpole is an American-Canadian Christmas fantasy television film series directed by Douglas Barr that premiered on Hallmark Channel.